Lack of digital transformation strategy.

Outdated EMR (Electronic Medical Record) system.

Siloed HR systems causing manual work, inaccurate and insecure reporting.

No centralized scheduling, leading to staffing issues and patient care challenges.

Digital transformation roadmap creation.

Established Program & Project Management Office.

Back-office system implementations (HR Cloud, Scheduling, Payroll, LMS).

Data migration and infrastructure migration to cloud.

Implementing shared EMR (Meditech Expanse) for 1 of 23 hospitals.

Building team capabilities with a Target Operating Model.

Implemented all back-office cloud systems and business benefit of ~1.5% payroll savings year-over-year achieved

Implemented Shared EMR solution which has made vital health information available to health providers throughout Northeast Ontario which reduced the need for patients to re-tell their stories/test

Moved from a HIMSS EMRAM score of 2.3 to 6

Significant savings from on-prem to cloud migration.

Creation of Digital Health Transformation Office which has empowered and transformed the organization to be able to develop and deliver digital health projects using PMI methodology.