Case Study #5 Hospital Medication Management

Program: Closed Loop Medication Management

Problem(s)

  • Complex manual process

  • 300 patients per day on multiple medications
  • Over 450K medication orders prepared per year
  • Every one of the 5M+ manual steps per year = failure opportunity!

Approach

  • Over the course of 4 years delivered a program to manage 17+ projects which included:

    • Redeveloping processes
    • implement new applications
    • Implementing new technology

Outcomes

  • Reduce medication errors

  • Ensure regulatory compliance
  • Improve inventory control
  • Improve staff satisfaction

The client: An Academic Teaching Hospital (Toronto, Canada) Employees: >10K Annual Operating Budget: $150M

The client: An Academic Teaching Hospital (Toronto, Canada) Employees: >10K Annual Operating Budget: $150M

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